At TurboHosting we believe that our
customers are our greatest asset.
We are committed to providing the best
quality products and service, not only
in technical terms, but also in terms of
our customer service.
Our Guarantee.
We guarantee that our servers and
network will be up and running and fully
functional with a 99.9% uptime. We
will also carry that guarantee to an
offer of refund to our customers.
If, for any reason, you are not
completely satisfied with the product
and service you receive, we will give
you a complete refund any time within
the first 30 days; no risk, no questions
asked!
Our Servers.
Each of the servers we use is running a
highly customized configuration of a
combination of Red Hat Enterprise Linux
and the latest version of the industry
standard cPanel Management Application
software. Every system is
comprised of a Dell PowerEdge server
with Dual Intel Xeon 3.0Ghz/2MB
processors and 4GB memory. Each of
these machines has four 146Gb SCSI 10k
RPM hard drives in RAID 5 configuration
as well as redundant dual "hot-swap"
power supplies.
Our Network
and Data Center.
Our access to the Internet Backbone is
provided by Time Warner Telecom's Tier-1
fibre network. The Internet Data
Center we use resides in one of Time
Warner's Tier-IV facilities.
Tier-IV facilities mark the highest
level of engineering and redundancy in
the industry according to
The Uptime Institute. The data
center's environment is closely
monitored year-round 24/7 for factors
like temperature, humidity, backup power
generator status, and network
connectivity.
.
Our Customer Service Organization is
ready to respond to your concerns on
anything relating to the hosting of you
web sites.
The servers we use maintain
their connection to the Time Warner
network, and use of their data center
facilities.
When you combine this with the highest
quality servers and maintenance
conditions, we guarantee you the highest
possible uptime statistics along with
maintaining your data integrity and
system redundancy and reliability..
Our Commitment.
